Liverpool FC Forum

by **supersub** » Thu Jan 14, 2010 12:45 pm

Received this email at 17.03 yesterday from LFC Auto Ticket Scheme

FA Cup
Liverpool v Burnley (4th Round)
Saturday 23rd January 2010. Kick Off: 12.45pm
The Ticket Office will begin taking payments for the above game from Thursday 14th January.

Please note: customers whose payments fail will not be notified due to the short timescale involved. Payment failure and subsequent non purchase of a ticket for this game in the competition will result in the removal from the scheme.

We do advise that you check your 'purchase history' on line at www.liverpoolfc.tv to ensure that a seat has been purchased for this game. Alternatively, please contact Customer Services on 0844 844 2005.

Season Ticket Holders whose normal seat is available (i.e. the seat used at F.A. Premier League matches) for this match WILL NOT receive a match ticket. The respective fan cards will be activated for this match and Season Ticket Holders should access the stadium using their fan cards.

Season Ticket Holders who cannot be offered their normal seats WILL receive a match ticket for an alternative seat.

Those customers who are unsure whether their normal seats are available can check for this information on-line or alternatively contact the Customer Services Department for clarification (0844 844 2005).

If your credit or debit card has expired or is about to, or you have had a replacement card (even if one or two numbers have changed) can you please ensure that your details are updated as soon as possible to ensure that you are allocated a seat for this game. Details of updated credit or debit card numbers, expiry/start dates etc can be provided by calling Customer Services - 0844 844 2005 or alternatively can be faxed to 0151 261 1416 for the attention of the ACS Team or put in writing to the ACS Team, LFC Ticket Office, PO Box 204, L69 PQ. Please be advised that we are no longer able to accept Maestro, Switch or Solo cards for recurring debit card payments relating to card schemes.

For further details, please refer to the terms and conditions in your season ticket renewal booklet.t.

Kind Regards,

by **JohnBull** » Thu Jan 14, 2010 12:47 pm

Kind of sums up the "taking for granted" mentality of the idiots in charge of the club.

by **Johnny Boy** » Thu Jan 14, 2010 12:49 pm

I suppose at some stage that would have provoked a shocked response - however, at the moment nothing surprises me at this club!

Liverpool FC Forum

Auto ticket scheme

Who is online