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Xbox 360 - Whats the problem

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Postby Gerrard30391 » Tue Jun 09, 2009 8:59 pm

The Good Yank wrote:I had the same error, this was after I had sent my XBOX in for a first repair in October.  Back in March (I think) I got the Open Tray error.  I called XBOX support and they had a box and labels sent to me within 3 days.  I got the XBOX back a week later fully repaired, free of charge, no shipping charges etc.

While I do hate that I've had to send it in twice for repairs, I am very satisfied with the customer support and the fact that they repair it free of charge without any hassle. 

Sidenote, I live in the states, I don't know if there is a repair center in the UK or not, so it might take a while for a repair, I imagine they'd have to have a repair center somewhere in Europe though.

Yes mate Frankfurt,

But the blasted thing is it shouldn't need to go there in the first place!
"I certainly wouldn't say I'm the best manager in the business, but I'm in the top one."
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Postby The Good Yank » Wed Jun 10, 2009 6:21 pm

Gerrard30391 wrote:
The Good Yank wrote:I had the same error, this was after I had sent my XBOX in for a first repair in October.  Back in March (I think) I got the Open Tray error.  I called XBOX support and they had a box and labels sent to me within 3 days.  I got the XBOX back a week later fully repaired, free of charge, no shipping charges etc.

While I do hate that I've had to send it in twice for repairs, I am very satisfied with the customer support and the fact that they repair it free of charge without any hassle. 

Sidenote, I live in the states, I don't know if there is a repair center in the UK or not, so it might take a while for a repair, I imagine they'd have to have a repair center somewhere in Europe though.

Yes mate Frankfurt,

But the blasted thing is it shouldn't need to go there in the first place!

Oh I totally agree they went ahead too fast and released a product that was faulty and all.  But at least the customer doesn't have to pay for these mistakes with a hit to the wallet.  And as supersub said, it'll give his son a chance to rejoin society lol.  I know the feeling.  After the initial phase of XBOX withdrawl (lying in the fetal position sucking my thumb), I then ended up having more conversations with my wife.  After that I actually *shock* *gasp* horror* read a couple of books and went to bed at a much more reasonable hour.

Thankfully though, I have had it back for a bit and life is back to normal.
s@int - 13 December 2009

I won't celebrate Rafa going........ but I will be over the moon if Dalglish comes in. League within 2 years if he gets the job, AND YOU CAN QUOTE ME ON THAT.
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